Privacy Policy

Last updated: March 15, 2026

1. Information We Collect

When you use Ylves, we may collect the following information:

• Roblox username — provided by you at checkout for item delivery.
• Payment information — transaction details from PayPal or CashApp (we do not store your payment credentials).
• Contact information — Discord user ID, phone number, or email if voluntarily provided for manual delivery.
• Order data — items purchased, order status, trade logs, and delivery records.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your order status and delivery.
• To resolve disputes and provide customer support.
• To prevent fraud and protect against unauthorized transactions.

3. Information Sharing

We do not sell or share your personal information with third parties. Your data may be disclosed only if required by law or to protect our rights.

4. Data Retention

Order and transaction data is retained for as long as necessary to fulfill orders, resolve disputes, and comply with legal obligations. You may request deletion of your data by contacting support.

5. Trade & Delivery Logs

All trades and deliveries are automatically logged by our system. These logs include timestamps, item details, usernames involved, and trade outcomes. Logs are used for dispute resolution and fraud prevention.

6. Security

We implement reasonable security measures to protect your information, including encrypted communications and secure server infrastructure. However, no method of transmission over the internet is 100% secure.

7. Cookies

Ylves uses minimal cookies for session management and basic site functionality. We do not use tracking cookies or third-party analytics.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.

9. Contact

For privacy-related questions, reach out via our Support page.